Tracked Delivery
Full visibility from despatch
to doorstep
Give your customers confidence with end‑to‑end parcel tracking, real‑time updates, and clear delivery status, reducing “where is my order?” queries.
International Delivery
Ship globally with confidence, without added complexity
Reach new markets with a wide choice of international services, clear tracking, and delivery options designed to support cross‑border growth.
Returns Management
Make returns simple, for you
and your customers
Manage returns in one place with streamlined processes that help reduce costs, speed up refunds, and improve the post‑purchase experience.
Integrations & API
Connect once. Move faster across every sales channel
Integrate easily with your eCommerce platforms, WMS, and carriers to automate workflows and remove manual shipping tasks.
Customer Service
Support from people who
know parcel delivery
Our dedicated support teams work with you to resolve delivery issues quickly—so you can focus on running your business.
Analytics & Reporting
Turn shipping data into
better decisions
Track cost, performance, and delivery trends to identify savings, improve service levels, and optimise your shipping strategy over time.
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“We have a strong working relationship and always work collaboratively to find solutions and improve our customer experience. The team consistently demonstrates a deep understanding of our brand values, enabling them to deliver tailored solutions that align to our vision.”
“The team have always strived to assist us in reaching a resolution. It is refreshing to work with a team that is commercially driven, but who genuinely seem to care about our business and its success. ”
“We would have to employ at least three additional customer service advisers of our own to manage the carriers. That’s a big saving for a business like ours. We really do see Whistl Parcels as an extension of our own business, and we have spent the last three years further integrating and refining the customer service team to create more efficiencies and strengthen our proposition.”
