Latest Information Impacting Global Deliveries

Whistl Parcels would like to reassure our customers that it's business as usual for International deliveries. Despite some delivery challenges in key countries, we continue to collect, process, and deliver all untracked and tracked items to final-mile carriers in all countries that remain open for commercial movement.

Some International Carriers are experiencing delays, with several countries cancelling flights between Europe and the rest of the World.

Middle East

We would like to inform you of temporary airspace disruptions across parts of the Middle East that may affect international air freight operations.

Following recent military developments in the region, several countries have implemented temporary airspace closures or restrictions, including Israel, Iran, Iraq and neighbouring states. As a result, many airlines are cancelling or rerouting flights to avoid affected areas.

These measures are impacting some of the region’s key air corridors connecting Europe, Asia and the Middle East, which may lead to:

Flight cancellations or route diversions
Longer transit times for some shipments
Reduced cargo capacity on certain routes

We will continue to update you with news on this situation and impact to other destinations and services as we receive them from our carrier partners.

Australia

Following the below, we have been advised to allow two additional days in your planned transit-time padding to accommodate the ongoing operational constraints and potential delays.

Currently experiencing capacity constraints across several global transit hubs. As a result, some shipments may experience extended transit times, depending on the route and available uplift capacity.

Several factors are contributing to the current situation:

Seasonal weather conditions in certain regions are affecting flight schedules and available cargo capacity.
Strong demand for airfreight services, together with increased passenger travel volumes, is limiting available space on commercial flights.
Operational adjustments by some carriers have temporarily reduced available cargo capacity.
Overall network capacity remains constrained, limiting the volume of freight that can be uplifted each day.

While some shipments may experience only minor delays of 24–48 hours, others may be subject to longer transit extensions depending on the origin, routing and available capacity.

United Arab Emirates

We've been notified that UAE customs has made a change to the registration process for High Value (HV) shipments (goods valued over 1,000 AED) destined to Abu Dhabi and Al Ain provinces.

Customs will now require consignee identity to be verified for shipments addressed to these two provinces. Please note that all other UAE provinces are unaffected.

Consignees can complete the verification steps via the UAE Pass app which is a familiar application used locally (https://uaepass.ae/)

The customs broker (EMX) will issue a PRN code to the consignee which they can enter into the app and complete their verification. The local team in UAE will also call consignees to encourage completion following this recent change.

Israel

Israel has extended its state of emergency until September 8, 2026. Israel Post operations continue with some restrictions, meaning service delays are expected for all mail types.