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International Delivery Update

Stay informed about delays, disruptions, embargoes, and surcharges affecting global parcel delivery.

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International Delivery Update

Latest Information Impacting Global Deliveries

Whistl Parcels would like to reassure our customers that it's business as usual for International deliveries. Despite some delivery challenges in key countries, we continue to collect, process, and deliver all untracked and tracked items to final-mile carriers in all countries that remain open for commercial movement.

Some International Carriers are experiencing delays, with several countries cancelling flights between Europe and the rest of the World.

General Service Update

Information updated as of Friday, 28th August 2026

In-country partners have advised us that the countries listed below are experiencing delivery delays and disruptions.

Middle East

We would like to inform you of temporary airspace disruptions across parts of the Middle East that may affect international air freight operations.

Following recent military developments in the region, several countries have implemented temporary airspace closures or restrictions, including Israel, Iran, Iraq and neighbouring states. As a result, many airlines are cancelling or rerouting flights to avoid affected areas.

These measures are impacting some of the region’s key air corridors connecting Europe, Asia and the Middle East, which may lead to:

· Flight cancellations or route diversions

· Longer transit times for some shipments

· Reduced cargo capacity on certain routes

We will continue to update you with news on this situation and impact to other destinations and services as we receive them from our carrier partners. 

United States of America

We’ve been notified by our US delivery partner that adverse weather conditions (flooding) are being experienced across the following states:

Connecticut

CT

Delaware

DE

Maryland

MD

Massachusetts

MA

New Jersey

NJ

New Mexico

NM

New York

NY

Ohio

OH

Pennsylvania

PA

Rhode Island

RI

Texas

TX

Virginia

VA

West Virginia

WV


Please kindly note that shipments to these states may experience some slight delays in final mile delivery until conditions have eased.

Thailand

Flooding

Thai Post has advised that heavy rainfall has caused flooding and disruption to transportation networks across central and eastern Thailand, including the Bangkok Metropolitan Region. As a result, delays may occur in the transportation, processing and delivery of postal items. Affected postcode regions include 10XXX, 11XXX, 12XXX, 13XXX, 15XXX, 20XXX, 21XXX, 22XXX, 23XXX, 24XXX, 25XXX, 26XXX, 27XXX, 30XXX, 31XXX, 32XXX, 36XXX and 60XXX.

Ireland

Unfortunately, all ferry sailings were cancelled last night due to adverse weather conditions.

This has had a significant knock-on effect on the shipping schedule, and the earliest available sailing is now 19:30 this evening. As a result, parcels dispatched yesterday will unfortunately experience a delay of up to 48 hours, with delivery now expected  

European Public Holidays

Non-European Public Holidays

Plastic Bans - By Country

France

shipping-to-france

Since January 2022, plastic wrapping will be unauthorised in France, which may impact your sending volumes. Please be advised that France is becoming increasingly vigilant about enforcing this law regarding its ban on using poly-wrapped items.

India

shipping-to-india

Please be advised effective immediately, the Indian government has banned single-use plastic products. These are plastic items intended to be used once for the same purpose before being disposed of or recycled.


Banned Items Include Earbuds with plastic sticks, balloons with plastic sticks, candy sticks, ice cream sticks, thermocol for decoration, plastic plates, plastic cups/glasses, plastic cutlery, plastic straws, plastic trays, wrapping/packing films around sweet boxes, plastic/PVC banners not less than 100 microns, wrapping or packing filmes around invitation cards or cigarettes, plastic stirrer, plastic carry bag less than 75 microns.

Canada New Surtax

The Government of Canada announced a new 25% surtax for goods with Country of Origin (COO), meaning made in the USA, with an effective date of March 4, 2025. The surtax is introduced in response to the imposition by the US of tariffs on Canadian goods.

What this means:

  • Shipments containing goods made in the US, regardless of where they are shipped from, being imported into Canada, will be subject to a 25% surtax.

  • Shipments currently eligible for De Minimis treatment (under $20 CA dollars), will continue to be exempt from general duties and taxes BUT will not be exempt from the 25% Surtax. The surtax will apply regardless of the value of the shipment.

  • The Surtax applies to a wide range of US goods in the List of products from the United States subject to 25 per cent tariffs effective March 4, 2025 - Canada.ca published by the Department of Finance Canada.

For items being sent DDU, the recipient will bear this cost, for items being sent DDP the retailer will bear the cost of the surtax.

Please speak to your account manager if you have any questions.

shipping-to-canada

Australia Biosecurity Levy

Details of the New Levy:

Name: Self-Assessed Clearances (SAC) Cost Recovery Charge

This new levy will apply to all parcels sent to Australia on the International Standard Tracked DDU service.

How this affects Whistl Parcels Customers:

  • All Australia-bound parcels processed at a Whistl Parcels hub on or after October 1st will be subject to the levy

  • Weekly invoices will be sent out to cover the additional levy alongside any fuel or airlift surcharges

  • More information can be found on the Australian government’s website at the link listed above

If you are not yet accessing Australia on our International Standard Tracked DDU service, please get in touch with your account manager to access our new improved service.

australia-shipping

Introduction of Stop Words/Phrases in the Common Repository

Stop words/phrases will be introduced in the Common Repository as part of the initiative to improve ENS data quality. They will be applied for all ICS2 countries and all filing types.

Download Stop Word List
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Important Information

Airlift Surcharges

Additional Airlift Surcharge: Tracked

International Airlift Surcharges - Tracked

Additional Airlift Surcharge: Untracked

International Airlift Surcharges - Untracked
Fuel Surcharges

Tracked Surcharge Updates

A list of affected lanes is attached.

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International Untracked Business Mail & Insights..
International Peak Surcharges 2026
Rest of the World

Rest of the World Regions Experiencing Delivery Delays

PLEASE NOTE: In all countries where services have stopped, Whistl Parcels will return the items to clients as quickly as possible if any slip through.

Destinations that are embargoed, where Whistl Parcels has been unable to obtain an alternative carrier, or where the country is not accepting inbound traffic.

Embargo Untracked
International Export - Embargo Tracked