Trusted Delivery Partners
Send parcels through leading UK and international carriers, all from one platform and one contract.
Simple Processes
Create labels, process orders, access tracking and manage delivery options through an intuitive web‑based dashboard.
Flexible Shipping
Use tracked, untracked, returns, or international services to find the best option for every shipment.
Keep Customers Informed
Proactive tracking, carrier delivery notifications and transparent communication keep your customers informed.
Support When You Need It
Work with delivery specialists who help resolve issues quickly, protect performance and reduce customer complaints.
Built to Grow With Your Business
Your delivery setup evolves as your volumes increase, without switching systems or rebuilding processes.
How it works
Connect Your Store or Systems
Integrate your eCommerce platform, marketplace or OMS/WMS - or simply use our web‑based platform with no technical setup.
How it works
Choose the Best Delivery Option
Select from tracked, untracked, returns, and international services from leading carriers depending on speed, budget and customer need.
How it works
Generate Labels & Process Orders
Create labels in bulk or on demand. Everything is managed through one platform, with all your tracking in one place.
How it works
Benefit From Multi‑Carrier Flexibility
Our platform allows you to route your parcels through the most suitable carrier to balance cost, performance and customer expectations.
How it works
Keep Customers Updated
Your customers receive carrier delivery notifications and our proactive tracking spots and resolves issues early, giving them visibility throughout the entire journey.
How it works
Support When You Need It
Our team helps resolve delivery issues and offers guidance to improve performance and customer satisfaction.
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“We have a strong working relationship and always work collaboratively to find solutions and improve our customer experience. The team consistently demonstrates a deep understanding of our brand values, enabling them to deliver tailored solutions that align to our vision.”
“The team have always strived to assist us in reaching a resolution. It is refreshing to work with a team that is commercially driven, but who genuinely seem to care about our business and its success. ”
“We would have to employ at least three additional customer service advisers of our own to manage the carriers. That’s a big saving for a business like ours. We really do see Whistl Parcels as an extension of our own business, and we have spent the last three years further integrating and refining the customer service team to create more efficiencies and strengthen our proposition.”
