Cookie Policy
Our Use of Cookies
Cookies are small text files containing letters and numbers which are placed on your computer by websites that you visit. We use cookies to identify you from other users visiting our website so that we can improve your user experience and the way our website works when you are browsing through it.
Cookies used on our website
The Whistl Parcels website uses the Osano Cookie Consent Tool, which can be utilised to customize your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent periodically to ensure users stay up-to-date with changes to our cookie and privacy policies. The consent tool specifically controls the marketing cookies and analytical cookies on the Parclelhub website. Essential cookies cannot be disabled.
To use our website relevant cookies support the provision of relevant information and functionality to you. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant, and error-free as possible. The types of cookies we currently use on our Website are detailed below. The cookie categories are based on the definitions contained in the International Chamber of Commerce UK Cookie guide Strictly Necessary cookies enable services you have specifically asked for and are essential in order for you to move around our website and use its features. Our website uses these cookies in a variety of ways, such as identifying you as a user when you are logged in and remembering information you have entered in forms when you navigate to different pages during your session on our website.
Where the Whistl Parcels website requires users to log in, cookies must be enabled on your system to access these services. If you choose to prevent cookies, we cannot guarantee access to the services provided through Whistl Parcels websites.
Cookie Categories
Essential/Strictly necessary cookies
Essential or Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users.
This Website uses essential/strictly necessary cookies to:
- Facilitate the transmission of communications required to provide the website content over a network
- Identify you as being logged in to this Website (Customer Portal)
- Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website
- Remember things like service selections you have made which are essential for us to provide you with services you have requested
- Make sure you connect to the right service on our website when we make any changes to the way the website works
Non-essential or Analytic Cookies
These are any cookies that do not fall within the definition of essential/strictly necessary cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).
Non-essential/Analytic cookies allow us to update the Whistl Parcels website to cater to Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is aggregated and therefore anonymous.
This Website uses performance cookies to:
- Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)
- See how effective our adverts are
- Enable us to track and improve this Website by analysing visitor behaviour and results.
- Improve the management and performance of tags on this Website.
Non-Essential/Personalisation Cookies
Personalisation cookies allow this Website to remember choices you make, e.g. your user name, log in details for example when using the Customer Portal. They are necessary to provide features and services specific to individual users.
This Website uses personalisation l cookies to:
- Identify you as having consented to the use of cookies by this Website
- Remember selections you have made (such as search functions and results, and goods and services)
- Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose
Non-Essential/Marketing Cookies
Marketing cookies are used to deliver adverts more relevant to you and your interests. The Whistl Parcels website also uses them to limit the number of times you see an advertisement and measure the effectiveness of the advertising campaign for insight for continual improvements.
Whistl Parcels uses a number of third-party providers such as Google to deliver the right adverts and review insights for improvements.
Marketing cookies, when enabled remember that you have visited a website to improve site functionality, such as pop-ups and banner advertisements provided by the other organisation.
Cookies Used on this Website
| Rule | Vendor | Expiry |
Description |
| ^_cfuvid$ | CloudFlare Inc | Session | The _cfuvid cookie is set on a users browser to assign them a unique ID in addition to identifying them through their IP address. Without this cookie, visitors to a site will be recognized as the same user if they share the same IP, and any data collected will be shared for all users with that IP. |
| ^__cf_bm$ | CloudFlare Inc | 30 minutes | Research providers indicate that the '__cf_bm' cookie is associated with Cloudflare, a popular web infrastructure and cybersecurity company. Cloudflare provides services to enhance website security and performance, including bot management. |
| ^_gcl_au$ | Google LLC | 3 months | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services |
| _ga_.* | Google LLC | 2 years | Used to persist session state. |
| _gcl_gs | Google LLC | 90 days | |
| ^_ga$ | Google LLC | 2 Years | Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. |
| ^_gcl_aw$ | Google LLC | 3 months | Stores ad click information so that conversions can be attributed outside the landing page |
| __TAG_ASSISTANT | Google LLC | Session | |
| ^_gid$ | Google LLC | 24 hours | Associated with Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier. |
| _gat_gtag_ | Google LLC | 1 minute | Used to set and get tracking data |
| _gac_.* | Google LLC | 90 days | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts |
| _gcl_gb | Google LLC | 90 days | |
| ^_gcl_ag$ | Google LLC | 90 days | |
| ^hubspotutk$ | Hubspot Inc | 13 months | This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. |
| ^__hssrc$ | Hubspot Inc | Session | Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value "1" when present. |
| ^__hstc$ | Hubspot Inc | 13 Months | The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
| ^__hssc$ | Hubspot Inc | 30 Minutes | This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. |
| _its.18043.testinfinitycookie | Infinity Tracking Limited | 90 days | |
| ^bscookie$ | LinkedIn Corporation | 1 Year | Used by LinkedIn for tracking the use of embedded services. |
| ^li_sugr$ | Linkedin Corporation | 90 days | The cookie 'li_sugr' is used by LinkedIn to track user behavior and interactions on its platform. It is primarily used for marketing purposes to understand user engagement and preferences. The vendor is LinkedIn, and the cookie has a 90-day expiration period. |
| ^AnalyticsSyncHistory$ | Linkedin Corporation | 30 days | AnalyticsSyncHistory is set by LinkedIn and is used to store information about the synchronization of analytical data between different cookies, specifically with the lms_analytics cookie. It is used for measuring the performance of page content using A/B split testing and is related to analytics and performance tracking. |
| ^bcookie$ | Linkedin Corporation | 2 years | Microsoft MSN 1st party Used for showing advertisements. |
| ^li_adsId$ | Linkedin Corporation | 90 days | The li_adsId cookie helps identify and track users for advertising purposes, enabling LinkedIn and advertising partners to offer more personalized and relevant advertising. |
| ^lidc$ | Linkedin Corporation | 24 hours | Microsoft MSN 1st party Used for showing advertisements. |
| ^UserMatchHistory$ | Linkedin Corporation | 30 days | Used by LinkedIn for security and fraud prevention purposes. |
| ^_fbp$ | Meta Platforms, Inc. | 3 months | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
| _uetsid | Microsoft Corporation | 30 minutes | |
| ^_uetvid$ | Microsoft Corporation | 13 months | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
| osano_consentmanager_tattles | Osano Inc | Session | |
| osano_consentmanager_expdate | Osano Inc | Session | |
| osano_consentmanager | Osano Inc | 3 months | |
| _zitok | ZoomInfo Technologies LLC | 1 year |
| Vendor | Cookies Policy |
| CloudFlare Inc | https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/ |
| Google LLC | https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage |
| Hubspot Inc | https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser |
| Infinity Tracking Limited | https://www.infinity.co/knowledge-base/article/cookies |
| LinkedIn Corporation | https://www.linkedin.com/legal/l/cookie-table |
| Meta Platforms, Inc. | https://www.facebook.com/privacy/policies/cookies/?locale=en_GB |
| Microsoft Corporation | https://help.ads.microsoft.com/apex/index/3/en/60000 |
| Osano Inc | https://www.osano.com/cookieconsent |
| ZoomInfo Technologies LLC | https://www.zoominfo.com/b2b/faqs/data |
We don’t request or require you to provide personal information to access our website. As noted above, we may receive your IP address and user agent automatically. Suppose you optionally elect to fill out our enquiry form or interact with our onsite chat functionality. In that case, we will receive your Name, Email, Phone number, and Company name as well as your stated interest in our products.
What information do we know and collect about you?
Permissions and managing cookies
The Whistl Parcels website uses the Osano Cookie Consent Tool, which can be utilised to customize your cookie preferences. The tool will record when you have consented to our cookie policy and will ask for consent periodically to ensure users stay up-to-date with changes to our cookie and privacy policies.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
Most web browsers allow you to block/disable or delete cookies from being installed on your device through browser setting configuration. To obtain information about how to do this with your browser, please click one of the following links.
| Browser | Disable | Delete |
| Firefox | https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences | http://support.mozilla.org/en-US/kb/Cookies |
| Chrome | http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 | http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 |
| Internet Explorer | http://support.microsoft.com/kb/196955 | http://support.microsoft.com/kb/196955 |
| Safari | http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html | http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html |
Mobile phone and tablet users may have to refer to their handset manual or in-phone settings for details on how to block or delete cookies from their mobile browser.
For more information regarding cookies and how you can manage them, visit www.aboutcookies.org/