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Attention to Detail and Consistency of Care for Sarah Raven

Sarah Raven began in 1999 with a simple but powerful idea: a carefully curated seed list rooted in horticultural expertise. Today, the brand has grown into one of the UK’s most loved online gardening retailers — offering high‑quality seeds, seedlings, plants, and a complete range of gardening and floristry products.

As the business has evolved, so has the complexity of its fulfilment operation. That’s where Whistl Parcels comes in.

Supporting Growth from Day One

Whistl Parcels started working with Sarah Raven in 2022, initially supporting despatch from their fulfilment site in Devon. As volumes grew and operations evolved, Sarah Raven transitioned fulfilment to Spalding, Lincolnshire — home to their in‑house nursery.

Throughout this move, continuity was key. Our role expanded in line with their growth, moving from handling a small proportion of orders to managing 100% of product despatches.

Care That Shows at Every Stage

For a brand built on quality and trust, attention to detail isn’t optional — it’s essential. From peak season planning to day‑to‑day despatch, our teams work closely with Sarah Raven to make sure every order receives the same level of care.

That consistency is something the Sarah Raven team values highly:

“We have a great experience with our Account Manager. The attention to detail and customer service we receive from them is excellent. We have also found that everyone we deal with provides consistent care and support.”

Clare Fisher | Operations Manager Sarah Raven

A Partnership Built to Last

At Whistl Parcels, we believe fulfilment should feel like an extension of your own team. For Sarah Raven, that means dependable despatch, clear communication, and a partnership that scales smoothly as the business grows.

We’re proud to support a brand that shares our commitment to quality — and we look forward to continuing the journey together.