Living Beauty Inc connects brands, retailers, professionals and consumers through thoughtfully designed beauty products. At the heart of the brand is a belief that every great product should create an intimate, emotional moment with every use.
As the business continued to grow internationally, Living Beauty Inc began looking for a logistics partner that could deliver cost efficiencies, faster transit times and a smoother customs clearance process.
Finding the Right International Delivery Partner
Whistl Parcels began working with Living Beauty Inc in December 2022, initially managing their international parcel deliveries. By January 2023, Whistl Parcels also took on responsibility for customs clearance, providing a more joined-up and reliable end-to-end solution.
The results were immediate: shorter delivery times, improved reliability and a significantly better customer experience.
Cutting Delivery Times by 50%
Aili Tao, Director of Operations at Living Beauty Inc, explains the impact of the partnership:
“Shipments from our previous suppliers could take one or even two weeks to arrive, and occasionally arrived damaged. Since Whistl Parcels took over, transportation time has been reduced by 50%, and products are delivered safely. This means our products are available for sale much faster than before.”
By streamlining international shipping and customs processes, Whistl Parcels helped Living Beauty Inc get products to market quicker – without compromising on quality or care.
A Collaborative Approach from Day One
Beyond faster deliveries, Living Beauty Inc valued the hands-on support and expertise provided throughout the onboarding process.
“Working with Whistl Parcels has been an exceptional experience, from initial set-up and implementation through to ongoing customer service and aftercare. They’ve brought real value to our business through reliable and efficient services.”
During implementation, Whistl Parcels worked closely with the Living Beauty Inc team to fully understand their operational requirements, ensuring a tailored solution that fitted seamlessly into existing systems.
“They integrated their transportation and logistics solutions into our processes with professionalism and expertise, making the transition smooth and stress-free.”
Supporting Growth with Confidence
With Whistl Parcels managing international deliveries and customs clearance, Living Beauty Inc now benefits from a faster, more dependable supply chain – enabling the brand to scale globally with confidence.
